Early this year, due to the widespread influence of COVID-19, the door-to-door after-sales service for armor cash carrier carried out by Baolong Automotive, a subsidiary of Hongtu Technology, was suspended. As the situation of COVID-19 is getting better in China, in order to ensure a good customer experience, Baolong Automotive took the initiative to organize elite technical teams to visit customers in Guangdong, Yunnan, Liaoning and other provinces. The company team visited more than ten regions in Yunnan province including Lincang, Lijiang, Diqing, Chuxiong, Qujing, Kunming, Dali, Yuxi, Wenshan, Pu'er, Baoshan, Shangri-La and Mengzi, etc, which enabled us to learn the vehicle use conditions in details and to provide customers with detailed after-sales service inspection.
The technical team of Service Support Department of Baolong Automotive held a forum with customers to find out use conditions of the vehicles.
The technical team of Service Support Department of Baolong Automotive conducted a detailed hidden danger examination on the customers' vehicles in use.
The technical team of Baolong Automotive also organized relevant training to explain in detail the daily operation and maintenance key points of the vehicle for customers, which was highly praised by customers.
The visits not only helped to deeply learn the actual use conditions of the vehicles, but also enabled customers to experience the meticulous and thoughtful after-sales service of Baolong Automotive, which profoundly reflected the company's core value of "Customer Orientation". Baolong Motor will continue to take customer satisfaction as an important standard for inspection work in the future, and strive to create quality and valuable products and services for customers.
